COVID-19 - A message from Minerva Insurance Strategies
From Tuesday 24th March our office will be closed
As the spread of the COVID-19 Coronavirus continues to escalate, with the safety of our staff, customers and wider community in mind, the Minerva team, has made the decision to ‘work behind locked doors’ from Tuesday 24th March until further notice or otherwise advised following ongoing monitoring of government advisories.
Business as usual – here's how to contact us
We would like to advise that we will still be working from 8.30 am – 5.00 pm Monday to Friday
While we will be working from behind locked doors, we are always available on email and phone.
Phone: 03 5231 5411
Stay safe and look out for one another
While it's vital to adhere to the social distancing guidelines, government advice and personal hygiene standards, it is also more important than ever that we support our community through this period. We remind our customers, family and friends to please support our local businesses who may be struggling in this time and remember, the people behind these businesses are friends, neighbours and family and it is these same businesses that support and sponsor our local clubs, groups and events – let’s do what we can to support one another through this.
Minerva Insurance Strategies
Since 1982, as the Colac Insurance Market and more recently Minerva, we’ve been providing trusted insurance advice and dedicated customer service.
We proudly remain true to our core values – being customer-focussed, staying experts in our field, creating dependable relationships and a desire to make the insurance landscape simple and clear.
Authorised representatives of Resilium Pty Ltd and Resilium Insurance Broking Pty Ltd,
one of Australia's largest privately-owned insurance brokers.
Through our relationship with Resilium and membership of the Steadfast Group, we are able to provide services normally reserved for much larger insurance brokers.
Customised policies not publicly available
Anyone can sell you off-the-shelf insurance but at Minerva we have access to customised policies developed by Steadfast directly with the insurers, written exclusively for the network. We are able to offer policies with greater coverage than a standard product, at market competitive pricing.
Real time market comparisons
Steadfast has developed innovative technology which allows our brokers to quickly and thoroughly assess insurance products on offer. Virtual Underwriter for example, allows comprehensive comparisons on coverage, benefits, limitations and price of policies available from a range of insurers.
Championing your claims
If you make a claim and there happens to be an issue, we can call on the power of Steadfast to escalate the matter. Through solid relationships with its insurers, Steadfast has a depth of contact with the right decision-makers to get your voice heard and will champion well-evidenced claims on your behalf in an effort to achieve positive claims outcomes.
Choice of policies from over 150 insurers
Steadfast are the biggest network of insurance brokers in Australia and New Zealand and have partnerships with over 150 insurance providers locally and internationally. Which means we can find what’s right for you: from general business insurance cover to the most niche products.
Professional, qualified brokers
At Minerva we have access a range of tools and services developed by the Steadfast group. Broking tools, education resources and technical assistance help keep the professional credentials of our brokers current. They also ensure we’re perfectly placed to give our clients relevant and informed advice.
As a Steadfast broker we combine this unique offering with our own, localised industry experience to give our clients expert advice and guidance. The result isn’t just insurance – it’s assurance going forward.
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7 Bromfield Street
COLAC VIC 3250